Products
400.00 dh
Delivering top-of-the-line customer service is Job #1 for most companies, an important factor in keeping profits high and customers coming back. Customer service problems can damage not just a company's reputation but its bottom line, so for busy managers -- and business owners with little time to search for solutions -- some fast help is needed.Award-Winning Customer Service offers scores of quick tips for readers looking to improve and then maintain their company's level of customer service. The book is chock full of practical advice on important topics such as:* planning and goal setting * effective communication * leadership * preparing for change * continual learning* coaching and development * effective feedback * motivational and problem-solving meetings * conflict resolution* follow-up and staying on top of the game * and more.Containing 101 effective tips in all, unique "When this happens, try this" sections, and encouraging quotes, this is an essential...
Delivering top-of-the-line customer service is Job #1 for most companies, an important factor in keeping profits high and customers coming...
700.00 dh
ALMOST 1 MILLION SOLD!* Conversationally Speaking has become the most popular book in the world teaching conversation skills. Millions of people have used it to learn the secrets of effective communication. This revised edition provides more ways to improve your conversation skills by giving you strategies that work for starting conversations, asking questions that promote interaction, interesting people in what you have to say, listening so that others will be encouraged to talk, avoiding rejection-producing behavior, handling criticism constructively, and more.
ALMOST 1 MILLION SOLD!* Conversationally Speaking has become the most popular book in the world teaching conversation skills. Millions of...
9.99 dh
Get Big Fast and Do More Good is a guide to modern entrepreneurship and accelerated brand-building from the founders of Yes To Inc, the company behind the breakthrough natural beauty brand Yes to Carrots. Ido Leffler and Lance Kalish, two 29-year-old Australians with very different back-grounds and skills, cofounded their company in 2006 with little more than a dream—and made it big. Yes to Carrots has become one of the biggest natural beauty brands in the world and is one of the fastest-growing skincare brands. Leffler and Kalish have accomplished it all while maintaining solid principles, investing in meaningful business relationships, giving back to the community, and still making it home in time for dinner. The authors started their business with nothing but chutzpah and great instincts for products with potential. They’ve since made lots of great decisions and some really, really bad ones, and are ready to share their hard-won...
Get Big Fast and Do More Good is a guide to modern entrepreneurship and accelerated brand-building from the founders of Yes...
140.17 dh
Green Giants: How Smart Companies Turn Sustainability into Billion-Dollar Businesses Kindle Edition
Green Giants: How Smart Companies Turn Sustainability into Billion-Dollar Businesses Kindle Edition
60.17 dh
In this new paperback edition of the classic bestseller, you'll be taken on a hilarious, fast-paced ride through the history of ideas. Author Scott Berkun will show you how to transcend the false stories that many business experts, scientists, and much of pop culture foolishly use to guide their thinking about how ideas change the world. With four new chapters on putting the ideas in the book to work, updated references and over 50 corrections and improvements, now is the time to get past the myths, and change the world.
In this new paperback edition of the classic bestseller, you'll be taken on a hilarious, fast-paced ride through the history...
10.99 dh
THESE HABITS WILL MAKE YOU EXTRAORDINARY. Twenty years ago, author Brendon Burchard became obsessed with answering three questions: 1. Why do some individuals and teams succeed more quickly than others and sustain that success over the long term? 2. Of those who pull it off, why are some miserable and others consistently happy on their journey? 3. What motivates people to reach for higher levels of success in the first place, and what practices help them improve the most After extensive original research and a decade as the world’s leading high performance coach, Burchard found the answers. It turns out that just six deliberate habits give you the edge. Anyone can practice these habits and, when they do, extraordinary things happen in their lives, relationships, and careers. Which habits can help you achieve long-term success and vibrant well-being no matter your age, career, strengths, or personality? To become a high performer, you must seek clarity, generate energy, raise necessity,...
THESE HABITS WILL MAKE YOU EXTRAORDINARY. Twenty years ago, author Brendon Burchard became obsessed with answering three questions: 1. Why...
50.17 dh
Are you trying to expand your coding and web design horizons? This Guide Presents HTML Broken Down into Easy-to-Follow Steps with Extensive Examples & Real Application!Learning web design applications has never been easier or more relevant. When it comes to learning web design languages, it can be tough to even know where to start. Many guides and walkthroughs are simply too dense and loaded with programming jargon.ClydeBank Media's HTML QuickStart Guide takes readers and learners through the HTML learning process in a step-by-step progressive path. Our simplified presentation means that foundational concepts are built upon to speed up the HTML mastery process. This guide starts with the fundamentals and takes readers all the way to building their very own full-fledged HTML5-compliant web page. In today's business environment, coding and web design languages are critical skills. Additionally, they are a great way to boost your resume and set yourself apart from other job applicants.Whether you are making a career change to the tech sector...
Are you trying to expand your coding and web design horizons? This Guide Presents HTML Broken Down into Easy-to-Follow Steps...
350.40 dh
On December 16, 1944, the vanguard of three German armies, totalling half a million men, attacked U.S. forces in the Ardennes region of Belgium and Luxembourg, achieving what had been considered impossible — total surprise.In the most abysmal failure of battlefield intelligence in the history of the U.S. Army, 600,000 American soldiers found themselves facing Hitler’s last desperate effort of the war.The brutal confrontation that ensued became known as the Battle of the Bulge, the greatest battle ever fought by the U.S. Army — a triumph of American ingenuity and dedication over an egregious failure in strategic intelligence.A Time for Trumpets is the definitive account of this dramatic victory, told by one of America’s most respected military historians, who was also an eyewitness to the conflict: MacDonald commanded a rifle company in the Battle of the Bulge.His account of this unique battle is exhaustively researched, honestly recounted, and movingly authentic in...
On December 16, 1944, the vanguard of three German armies, totalling half a million men, attacked U.S. forces in the...
99.99 dh
The updated edition of the book that has changed millions of lives with its insights into the growth mindset.After decades of research, world-renowned Stanford University psychologist Carol S. Dweck, Ph.D., discovered a simple but groundbreaking idea: the power of mindset. In this brilliant book, she shows how success in school, work, sports, the arts, and almost every area of human endeavor can be dramatically influenced by how we think about our talents and abilities. People with a fixed mindset—those who believe that abilities are fixed—are less likely to flourish than those with a growth mindset—those who believe that abilities can be developed. Mindset reveals how great parents, teachers, managers, and athletes can put this idea to use to foster outstanding accomplishment.In this edition, Dweck offers new insights into her now famous and broadly embraced concept. She introduces a phenomenon she calls false growth mindset and guides people toward adopting a deeper, truer growth mindset. She also...
The updated edition of the book that has changed millions of lives with its insights into the growth mindset.After decades of research,...
110.99 dh
An entertaining, illustrated adaptation of Ray Dalio’s Principles, the #1 New York Times bestseller that has sold more than two million copies worldwide.Principles for Success distills Ray Dalio’s 600-page bestseller, Principles: Life & Work, down to an easy-to-read and entertaining format that’s accessible to readers of all ages. It contains the key elements of the unconventional principles that helped Dalio become one of the world’s most successful people—and that have now been read and shared by millions worldwide—including how to set goals, learn from mistakes, and collaborate with others to produce exceptional results. Whether you’re already a fan of the ideas in Principles or are discovering them for the first time, this illustrated guide will help you achieve success in having the life that you want to have.
An entertaining, illustrated adaptation of Ray Dalio’s Principles, the #1 New York Times bestseller that has sold more than two million copies worldwide.Principles...
500.00 dh
“Practical and useful...Storytelling is one of the most important parts of speaking. This book makes it clear how to do it, when and where.”~ Judith Field“Great book...Akash doesn't hold anything back.”~ Stephen Fraundorfer“A great kick-start for your next speech! A wonderfully quick burst of inspiration and insight.”~ Mandy HoffeldtSTORYTELLING TECHNIQUES TO MAKE YOUR NEXT PRESENTATION AN OUTSTANDING ONEStories have the power to captivate listeners and ignite their imaginations. Great speakers know how to use stories to enthrall and influence their audiences.This book is the result of six years of intensive research on the art of storytelling and public speaking. Inside, you will discover how to:• Create an opening that instantly hooks your audience into your speech.• Keep your audiences captivated with a story.• Use the suspended story formula to ramp up the intrigue.• Bring your characters to life.• Turn your stories into mental movies for your audience. • Keep your...
“Practical and useful...Storytelling is one of the most important parts of speaking. This book makes it clear how to do...
16.79 dh
In this instant and tenacious New York Times bestseller, Nike founder and board chairman Phil Knight “offers a rare and revealing look at the notoriously media-shy man behind the swoosh” (Booklist, starred review), illuminating his company’s early days as an intrepid start-up and its evolution into one of the world’s most iconic, game-changing, and profitable brands.Bill Gates named Shoe Dog one of his five favorite books of 2016 and called it “an amazing tale, a refreshingly honest reminder of what the path to business success really looks like. It’s a messy, perilous, and chaotic journey, riddled with mistakes, endless struggles, and sacrifice. Phil Knight opens up in ways few CEOs are willing to do.”Fresh out of business school, Phil Knight borrowed fifty dollars from his father and launched a company with one simple mission: import high-quality, low-cost running shoes from Japan. Selling the shoes from the trunk of his car in 1963, Knight grossed eight...
In this instant and tenacious New York Times bestseller, Nike founder and board chairman Phil Knight “offers a rare and revealing look at...
89.99 dh
The inspiring, life-changing bestseller by the author of LEADERS EAT LAST and TOGETHER IS BETTER.In 2009, Simon Sinek started a movement to help people become more inspired at work, and in turn inspire their colleagues and customers. Since then, millions have been touched by the power of his ideas, including more than 28 million who’ve watched his TED Talk based on START WITH WHY -- the third most popular TED video of all time. Sinek starts with a fundamental question: Why are some people and organizations more innovative, more influential, and more profitable than others? Why do some command greater loyalty from customers and employees alike? Even among the successful, why are so few able to repeat their success over and over? People like Martin Luther King Jr., Steve Jobs, and the Wright Brothers had little in common, but they all started with WHY. They realized that people won't truly buy into...
The inspiring, life-changing bestseller by the author of LEADERS EAT LAST and TOGETHER IS BETTER.In 2009, Simon Sinek started a...
100.99 dh
The New York Times bestselling author of The 4-Hour Body shows readers how to live more and work less, now with more than 100 pages of new, cutting-edge content.Forget the old concept of retirement and the rest of the deferred-life plan–there is no need to wait and every reason not to, especially in unpredictable economic times. Whether your dream is escaping the rat race, experiencing high-end world travel, or earning a monthly five-figure income with zero management, The 4-Hour Workweek is the blueprint
The New York Times bestselling author of The 4-Hour Body shows readers how to live more and work less, now with more than 100...
100.99 dh
The New York Times bestselling author of The 4-Hour Body shows readers how to live more and work less, now with more than 100 pages of new, cutting-edge content.Forget the old concept of retirement and the rest of the deferred-life plan–there is no need to wait and every reason not to, especially in unpredictable economic times. Whether your dream is escaping the rat race, experiencing high-end world travel, or earning a monthly five-figure income with zero management, The 4-Hour Workweek is the blueprint
The New York Times bestselling author of The 4-Hour Body shows readers how to live more and work less, now with more than 100...
60.99 dh
#1 Amazon Best Seller! — Wall Street Journal Best Seller! — Infographics Edition
What are the habits of successful people? The 7 Habits of Highly Effective People has captivated readers for 25 years. It has transformed the lives of Presidents and CEOs, educators, parents, and students—in short, millions of people of all ages and occupations have benefited from Dr. Covey's 7 Habits book. And, it can transform you.
Infographics Edition: Stephen Covey’s cherished classic commemorates the timeless wisdom and power of the 7 Habits book, and does it in a highly readable and understandable, infographics format.
#1 Amazon Best Seller! — Wall Street Journal Best Seller! — Infographics Edition What are the habits of successful people? The...
150.17 dh
“This book shows how using business as a force for good, not just pursuing short-term profits, can be better for consumers, employees, local communities, the environment, and your company's long-term bottom line.”—Tony Hsieh, New York Times bestselling author of Delivering Happiness and CEO, Zappos.com, Inc. B Corps are a global movement of more than 2,700 companies in 60 countries—like Patagonia, Ben & Jerry's, Kickstarter, Danone North America, and Eileen Fisher—that are using the power of business as a force for good. B Corps have been certified to have met rigorous standards of social and environmental performance, accountability, and transparency. This book is the authoritative guide to the what, why, and how of B Corp certification.Coauthors Ryan Honeyman and Dr. Tiffany Jana spoke with the leaders of over 200 B Corps from around the world to get their insights on becoming a Certified B Corp, improving their social and environmental performance, and building a more inclusive...
“This book shows how using business as a force for good, not just pursuing short-term profits, can be better for...
150.17 dh
“This book shows how using business as a force for good, not just pursuing short-term profits, can be better for consumers, employees, local communities, the environment, and your company's long-term bottom line.”—Tony Hsieh, New York Times bestselling author of Delivering Happiness and CEO, Zappos.com, Inc. B Corps are a global movement of more than 2,700 companies in 60 countries—like Patagonia, Ben & Jerry's, Kickstarter, Danone North America, and Eileen Fisher—that are using the power of business as a force for good. B Corps have been certified to have met rigorous standards of social and environmental performance, accountability, and transparency. This book is the authoritative guide to the what, why, and how of B Corp certification.Coauthors Ryan Honeyman and Dr. Tiffany Jana spoke with the leaders of over 200 B Corps from around the world to get their insights on becoming a Certified B Corp, improving their social and environmental performance, and building a more inclusive...
“This book shows how using business as a force for good, not just pursuing short-term profits, can be better for...
160.17 dh
Outstanding Book of the Year gold medalist and “Most Likely to Save the Planet” from the Independent Book Publisher Awards.Tom Szaky sets out to do the impossible – eliminate all waste. This book paints a future of a “circular economy” that relies on responsible reuse and recycling to propel the world towards eradicating overconsumption and waste.Only 35 percent of the 240 million metric tons of waste generated in the United States alone gets recycled, according to the Environmental Protection Agency. This extraordinary collection shows how manufacturers can move from a one-way take-make-waste economy that is burying the world in waste to a circular, make-use-recycle economy.Steered by Tom Szaky, recycling pioneer, eco-capitalist, and founder and CEO of TerraCycle, each chapter is coauthored by an expert in his or her field. From the distinct perspectives of government leaders, consumer packaged goods companies, waste management firms, and more, the book explores current issues...
Outstanding Book of the Year gold medalist and “Most Likely to Save the Planet” from the Independent Book Publisher Awards.Tom...
150.90 dh
The market for green products has expanded rapidly over the last decade, but most consumers need something more than eco-benefits to motivate their purchases. Magali A. Delmas and David Colgan argue that many green products now offer the total package—a "green bundle" that checks the environmental box, but also offers improved performance, health benefits, savings, and status. To help consumers cut through the noise and make their best decisions, we need new strategies. The Green Bundle offers some of the best and most effective communication techniques for pushing consumers in the right direction.
The market for green products has expanded rapidly over the last decade, but most consumers need something more than eco-benefits...
85.00 dh
“One can have no greater mastery than mastery of oneself ” – Leonardo da Vinci. Most people are not aware of the patterns and habits within them that run their lives. The only person you should be better than is the person you were yesterday, and this book shows you how. Learn how to: Ø Take self-awareness to a new level through NLP Sensory Acuity Exercises. Ø Discover and deal with suppressed emotions and self-destructive thought patterns. Ø Learn how to resolve inner conflicts and live in peace with yourself. Ø Release old patterns and write your own life script. Ø Scale new heights with NLP Belief Change Exercise. Ø Train your brain to work for you, not against you, in everyday situations. Ø Discover the power within you and forever change the way you relate to yourself and others.
“One can have no greater mastery than mastery of oneself ” – Leonardo da Vinci. Most people are not aware...
47.17 dh
“This is a powerful book—tiny is mighty. Sharon Rowe's simple shift in thinking is a profound idea, precisely what we need to hear.”—Seth Godin, author of LinchpinToo many of us feel trapped by work that keeps us from living our purpose. We fantasize about starting our own business, yet we're warned against falling into debt, working eighty hours a week, and coping with the pressure to grow. Eco-Bags Products founder Sharon Rowe says there's another way: go tiny.Like a tiny house, a tiny business is built on maintaining a laser focus on what is essential by living an intentional life. As an entrepreneur and mother, Rowe is most concerned with putting family first, maintaining financial security, and doing something that makes an impact in the world. Using the success story of Eco-Bags Products, Rowe distills the step-by-step process of building a profitable, right-scaled, sustainable venture that doesn't compromise your values....
“This is a powerful book—tiny is mighty. Sharon Rowe's simple shift in thinking is a profound idea, precisely what we...
160.17 dh
Strategies and techniques for making a living with intensive food production in small spaces There are 40 million acres of lawns in North America. In their current form, these unproductive expanses of grass represent a significant financial and environmental cost. However, viewed through a different lens, they can also be seen as a tremendous source of opportunity. Access to land is a major barrier for many people who want to enter the agricultural sector, and urban and suburban yards have huge potential for would-be farmers wanting to become part of this growing movement. The Urban Farmer is a comprehensive, hands-on, practical manual to help you learn the techniques and business strategies you need to make a good living growing high-yield, high-value crops right in your own backyard (or someone else's). Major benefits include: Low capital investment and overhead costs Reduced need for expensive infrastructure Easy access to markets. Growing food in...
Strategies and techniques for making a living with intensive food production in small spaces There are 40 million acres of...
-
Previous
- Page 1 of 1
-
Next